FAQ


Can I put other files in the dropbox directory alongside the departments?


Yes, you can. However, we strongly advise against it, to give the application a sterile, controlled environment in which to operate.


Will shared files from other dropbox accounts appear in Firebolt?


Yes, files that have been shared from other accounts will appear in Firebolt. We discourage the sharing of non-application files, as per above. Note that files shared can and will be modified by Firebolt. For example, the *.json file can be modified from any machine and these changes will reflect across all other devices running Firebolt after a file refresh.


How many departments can I have?


Currently, the app supports up to 9 departments.

Why is the app taking forever to load on installation?


This is because it is downloading a lot of PDFs. This may take time. We encourage you not to mess with buttons and settings at this time.


Why does the app have slightly misaligned or grey areas in menus?


This is because of iOS 6. Please update your machine to iOS 7. The app is programmatically and visually optimized for iOS 7.


Why does the department logo say “Image not Found”?


This means you have failed to place a “logo.png” in your maps directory.


Why are the up and down navigation arrows not appearing?


You have most likely not uploaded a “config.ord” file to dropbox in your maps folder. Please follow the documentation for the config files for further details.


Why are none of the up/down/right/left navigation arrows appearing?


Firebolt was unable to detect maps that correspond to the grid pattern. Make sure your maps increase in number from left to right, and are identified vertically in the “config.ord” file.


Why are the links on the main “grid.pdf” page not working?


Firebolt follows pdf links literally. Make sure the links in your PDF file link to pages in the same directory, like they are in dropbox.


Why is my main page, “grid.pdf” not rendering, but I can still click on links?


You did not include an empty “/Images” directory in your dropbox folders. Make sure to do this when creating new Department folders.


Why does Firebolt crash when loading any links from grid.pdf?


This occurs when the program is unable to detect a valid “links.json” file. Make sure to upload a valid, empty JSON file as per specification in the documentation.


Why can't I set a link in the upper left hand corner of the screen?

This is to prevent a link from being created where the drag and drop icons will initially appear. Try moving the draggable icon slightly down or to the right of the upper leftmost corner if you would like to set a link in this region (i.e. don't click the key or preplan button and then attempt to set the link without moving it at all- the app won't let you!).